Senior Living Transportation
Dependable transportation for senior living communities
Residents need rides to appointments, therapy, and visits they can count on. Iris keeps every trip on time and every driver accountable.
Built For Communities
Why senior living communities run on Iris
From assisted living to memory care, Iris helps transportation providers serve senior communities with the reliability residents and families expect.
Recurring and one-off booking
Schedule standing weekly appointments and same-day requests from the same board, without juggling two systems.
Credentialed, accountable drivers
Driver credentialing and incident reporting are tracked automatically, giving families and staff peace of mind.
Visibility for staff and families
Staff can see trip status in real time, so they can answer a resident or family question without calling dispatch.
A live call center on standby
Residents who prefer to call instead of use an app can still book and confirm rides through our live dispatch team.
Our Impact
Every Resident, Every Ride, Accounted For
Live
Fewer Missed Appointments
Standing weekly rides and same-day requests run from the same board, so nothing falls through the cracks.
Credentials Always Current
Driver credentialing and incident reporting are tracked automatically, not chased down after the fact.
Faster Answers for Families
Staff see live trip status, so a family question gets answered on the spot instead of after a callback.
Room for More Residents
With booking and confirmations running on autopilot, staff have time to support more residents well.
Why Choose Iris
Built Around How Communities Actually Run
Resident Rides
Staff and families can see ride status on screen instead of calling the front desk to ask.
Standing appointments and same-day requests run through the same board.
40%
Fewer front-desk calls about ride status
One Board for Standing and Same-Day Trips
Weekly appointments and last-minute requests both run through the same booking board.
A Live Team Residents Can Call
Residents who’d rather call than tap an app can still book and confirm rides through our dispatch team.
Peace of Mind for Families
Credentialing and incident reports stay current automatically, so families never have to ask.
Software, Plus Real People
Want a live team handling resident calls?
Our live dispatch team can take resident and family calls directly, book rides, and confirm pickups, as an extension of your community staff.
Built For Senior Living
AI that keeps every resident's ride on track. Built into Connect, Bridge, and Growth alike. Not a bolt-on, not an upsell.
40%
Fewer front-desk calls
Staff see live trip status, so a family question gets answered on the spot instead of after a callback.
24/7
Live call center on standby
Residents who’d rather call than tap an app can still book and confirm rides through our dispatch team.
100%
Credentialed driver coverage
Driver credentialing and incident reporting are tracked automatically, not chased down after the fact.
FAQ
Frequently asked questions
Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of the business, with AI built in where it counts, like the AI Receptionist that answers calls 24/7.
Yes. Standing weekly appointments and last-minute requests both run through the same booking board, so staff aren’t juggling two systems.
Driver credentials and incident reports are tracked automatically and stay current, giving staff and families peace of mind without anyone having to chase paperwork.
Yes. Our live dispatch team can take calls directly, book rides, and confirm pickups for residents who’d rather call than use an app.
Most communities are live within a few weeks. We set up recurring resident schedules around your existing calendar, so nothing is rebuilt from scratch.
