Hospitals & Health Systems
Smooth discharge transportation, from bed to ride
Discharge delays back up beds and frustrate care teams. Iris coordinates transportation the moment a patient is ready to go.
Built For Discharge
Why hospitals and health systems run on Iris
Whether you dispatch directly with Iris Connect or oversee a network of providers with Iris Bridge, discharge transportation stops being a bottleneck.
Fast discharge coordination
Request a ride the moment a patient is cleared, and get real-time updates as a driver is assigned and en route.
Case manager visibility
Case managers see trip status without calling dispatch, so beds turn over faster and discharge delays drop.
Network oversight with Iris Bridge
Health systems working with multiple transportation providers get one dashboard for trip oversight and performance across the whole network.
Compliance-ready documentation
Every trip is logged and ready for audit, so discharge transportation never becomes a compliance gap.
Our Impact
From Cleared to Curb, Faster
Live
Faster Bed Turnover
A ride gets requested the moment a patient is cleared, so a bed doesn’t sit occupied waiting on transportation.
Fewer Discharge Delays
Case managers see driver assignment and arrival in real time, without calling dispatch to check.
One View Across Every Provider
Health systems working with multiple providers see trip status and performance from a single dashboard.
Audit-Ready Every Time
Every discharge trip is logged automatically, so transportation never becomes the compliance gap.
Why Choose Iris
Built Around How Discharge Actually Happens
Discharge Queue
Case management sees transportation status on screen instead of chasing it down by phone.
Discharge requests move the moment a patient is cleared, not after a call gets returned.
35%
Fewer discharge-related bed delays
Request a Ride the Moment a Patient's Cleared
Discharge planners send the request the second a patient is ready, no waiting on a phone call to a provider.
Status Without Calling Dispatch
Case managers watch driver assignment and arrival in real time from their own screen.
One Network, One Standard
With Iris Bridge, every provider you work with reports trips and documentation the same way.
Hands-On Discharge Support
High discharge volume? We can help staff it.
On your busiest discharge days, our dispatch team can coordinate transportation requests directly alongside your case managers, as an extension of Iris.
Built-In AI
AI that keeps discharge moving. Built into Connect, Bridge, and Growth alike. Not a bolt-on, not an upsell.
35%
Fewer discharge delays
A ride gets requested the moment a patient is cleared, so a bed doesn’t sit occupied waiting on transportation.
100%
Trips audit-ready
Every discharge trip is logged automatically, so transportation never becomes the compliance gap.
3x
Faster status checks
Case managers see driver assignment and arrival in real time, without calling dispatch to check.
FAQ
Frequently asked questions
Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of the business, with AI built in where it counts, like the AI Receptionist that answers calls 24/7.
If you run your own transportation directly, Connect gives you dispatch and discharge coordination. If you work with multiple outside providers, Bridge gives you one dashboard across all of them.
Case managers can request a ride the moment a patient is cleared, and see driver assignment and arrival update in real time from their own screen.
Yes. Every discharge trip is logged automatically and ready for audit, so transportation never becomes a compliance gap.
Most health systems are live within a few weeks. We can also help staff high-volume discharge days directly through our dispatch team.
