Behavioral Health
Consistent transportation for behavioral health appointments
Missed behavioral health appointments break continuity of care. Iris helps providers and health plans keep patients connected to treatment.
Built For Continuity Of Care
Why behavioral health providers run on Iris
Consistent transportation is part of consistent care. Iris keeps recurring behavioral health trips reliable, from booking to billing.
Recurring appointment scheduling
Set up standing therapy or treatment schedules once, and Iris keeps booking the ride automatically.
Reliable, trackable pickups
Drivers and dispatch can see real-time trip status, so a delayed pickup gets caught and fixed before it becomes a missed appointment.
Network oversight with Iris Bridge
Brokers and health plans overseeing behavioral health transportation across multiple providers get one dashboard for trip and claims visibility.
Reminders that improve show rates
Automated confirmations and reminders help patients keep the appointments that keep their treatment on track.
Our Impact
One Missed Ride Is a Broken Treatment Plan
Live
Fewer Missed Sessions
Standing appointment schedules book themselves, so a missed ride stops being the reason a patient misses treatment.
Faster Pickup Fixes
Dispatch sees a delayed pickup in real time and can fix it before it turns into a missed appointment.
Cleaner Attendance Records
Trip and attendance data stays organized and ready to hand to a broker or health plan on request.
Room to Take on More Referrals
With recurring trips running on autopilot, your team has time to take on new referral partners.
Why Choose Iris
Built Around Continuity of Care
Attendance
Patients get a reminder before every ride, and if one runs late, care teams know before the patient does.
Standing therapy and treatment schedules stay on track without a staff member rebuilding them every week.
22%
Fewer missed appointments after switching to Iris
Recurring Trips, Zero Re-Entry
Set a standing therapy or treatment schedule once, and Iris keeps booking it week after week.
Reminders That Actually Work
Automated confirmations reach patients before pickup, catching a cancellation early enough to fill the slot.
One View for Every Rider
Dispatch, credentialing, and attendance records all pull from the same real-time trip data.
Software, Plus Real People
Prefer a live team confirming every ride?
Our live dispatch team can call patients directly to confirm recurring appointments and re-book a ride the moment a trip falls through, as an extension of your practice.
Built-In AI
AI that keeps recurring care on schedule. Built into Connect, Bridge, and Growth alike. Not a bolt-on, not an upsell.
22%
Fewer missed appointments
Automated confirmations and reminders help patients keep the appointments that keep their treatment on track.
24/7
Always answering
A trained voice agent confirms trips and reminds patients before pickup, around the clock, no added headcount.
100%
Audit-ready attendance
Trip and attendance records are ready to hand to a broker or health plan the moment they ask.
FAQ
Frequently asked questions
Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of the business, with AI built in where it counts, like the AI Receptionist that answers calls 24/7.
Set up a standing therapy or treatment schedule once, and Iris keeps booking the ride automatically every week, without your team re-entering it.
Yes. An AI voice receptionist and, if you need it, our own live dispatch team can take calls, confirm trips, and answer questions around the clock.
Yes. Brokers and health plans overseeing behavioral health transportation across several providers can use Iris Bridge for one dashboard on trips and claims.
Most providers are live within a few weeks. We set up your recurring schedules around your existing patient list, so nothing gets rebuilt from scratch.
