About Iris
Clarity for NEMT operators
Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of the business, with AI built in where it counts, not just another way to move trips around.
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99%
Success is giving your best every day — 99% means you never quit.
About Iris
Iris® is a platform built for companies past experimentation and entering sustained growth. We help operations teams design systems that scale.
121%
Average improvement
By restructuring workflows, removing redundant processes, and aligning teams around a unified operating model.
3x
Faster decisions
Our framework reduces ambiguity and brings clarity to every layer of the organization, with roles defined and priorities aligned.
200+
Supported globally
We’ve worked with organizations across SaaS, fintech, agencies, and high-growth companies worldwide, on every engagement.
Easy Onboarding
Trip history migration, broker credential setup for ModivCare, MTM, and other payers — validated before your first live trip.
Comprehensive Training
Hands-on sessions covering scheduling, dispatching, and billing. New dispatchers reach full proficiency within two weeks.
Efficient Dispatching
From initial trip booking to real-time driver tracking, route optimization handles the heavy lifting so your team stays focused.
Dedicated Dispatch Assistance
Live back-office support for trip scheduling, member care, and driver coordination reduces no-show rates before they happen.
Automated Billing
Claims generate straight from trip data and are checked for missing signatures, incorrect mileage, and mismatched member IDs before submission.
Claims & Auditing
Audit reports surface denied claim trends and produce documentation packages ready for Medicaid audits — no manual spreadsheet work.
Our Mission
Clear operations for every trip you run
Iris gives NEMT operators real-time visibility into dispatch, compliance, and billing, with AI that removes the busywork so you can focus on the trips that matter. We pair dependable software with hands-on support so you're never navigating growth alone.
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Always-On Support
Our team is ready to help with dispatch, billing, and more.
Backed by data. Built on trust.
Our approach pairs dependable software with straightforward guidance, so you always know what's happening on the road.
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Strategy
Result
Built-In Efficiency
Dispatch, billing, and compliance run through automation built into the platform, with AI where it adds the most value, like call handling, cutting manual work without adding headcount.
Proven NEMT Expertise
Built by people who understand real dispatch boards, broker requirements, and audits, not a generic transportation model.
People Behind the Platform
When you want a full team running dispatch or marketing, Iris backs the software with real support.
The strategy behind our results
FAQ
Frequently asked questions
Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of dispatch, compliance, and billing, with AI built in where it counts, like the AI Receptionist that answers calls 24/7.
No. Iris is built around how your dispatch board already runs, not a generic transportation model. We work with your existing process and remove the manual work around it rather than forcing a new workflow.
Both. Iris pairs the platform with real people when you need them, whether that's running your dispatch board day to day or supporting your marketing, as an extension of the platform.
Most operators are up and running within a few weeks. We handle the setup around your existing trip data and driver credentials, so your team isn't rebuilding anything from scratch.
Pricing is tailored to your fleet size and which of Connect, Bridge, or Growth you need, so you only pay for the parts of the platform that fit your operation.
