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Iris

Dialysis Transportation

On-time rides for dialysis patients, every session

Missed or late dialysis trips put patients at real risk. Iris keeps recurring dialysis transportation on schedule, so your patients never miss treatment.

Built For Recurring Care

Why dialysis providers run on Iris

Dialysis transportation is unforgiving. Iris Connect is built to keep recurring trips reliable, week after week.

Recurring trip scheduling

Set up a dialysis schedule once and Iris repeats it automatically, three times a week, every week, without re-entering a thing.

Automated reminders

The AI voice receptionist confirms each trip and reminds patients before pickup, so treatment days start on time.

No-show prevention

Missed dialysis sessions carry real health risk. Automated confirmations catch cancellations early enough to fill the slot.

Attendance-ready reporting

Pull trip and attendance records in the format your broker or health plan needs, without digging through spreadsheets.

Our Impact

Every Session, On Time, Every Week

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Live

Fewer Late Pickups

Real-time trip status lets dispatch catch a delay and fix it before a patient is late to their chair.

Fewer No-Shows

Automated reminders reach patients before pickup, so cancellations get caught early enough to fill the slot.

Faster Slot Refills

When a trip does fall through, dispatch sees it immediately instead of finding out after the seat sat empty.

Audit-Ready Attendance Records

Attendance and trip records stay organized and ready to hand to a broker or health plan on request.

Why Choose Iris

Built Around a Schedule That Can't Slip

Route Board

Recurring routes run on schedule automatically, so nobody has to rebuild the same board every Monday.

Matches the three-times-a-week rhythm dialysis transportation actually runs on.

98%

On-time pickup rate for recurring dialysis routes

Set It Once, Repeats Automatically

Build a dialysis schedule once and Iris keeps booking it, three sessions a week, without re-entry.

Reminders Before Every Pickup

Patients get a confirmation and reminder ahead of each ride, so treatment days start on time.

Attendance Records In Your Broker's Format

Pull trip and attendance data in the exact format your broker or health plan asks for.

Software, Plus Real People

Need a hand running a tight recurring schedule?

Our own dispatch team can run your dialysis routes directly, confirming trips, filling open slots, and answering rider calls, as an extension of Iris Connect.

Talk to Our Dispatch Team

Built-In AI

AI that keeps recurring routes running on their own. Built into Connect, Bridge, and Growth alike. Not a bolt-on, not an upsell.

98%

On-time pickup rate

Real-time trip status lets dispatch catch a delay and fix it before a patient is late to their chair.

24/7

Always answering

A trained voice agent confirms trips and reminds patients before pickup, around the clock, no added headcount.

0

Schedules rebuilt from scratch

A recurring route is built once and repeats automatically, week after week.

FAQ

Frequently asked questions

Iris is a platform built for NEMT operators. Connect, Bridge, and Growth are three software products that give providers, brokers, and health plans one clear view of the business, with AI built in where it counts, like the AI Receptionist that answers calls 24/7.

Set up a schedule once, for example three sessions a week, and Iris keeps booking the ride automatically, without your team re-entering it every week.

Automated reminders reach patients before pickup, so a cancellation gets caught early enough for dispatch to fill the slot instead of running an empty seat.

Yes. Attendance and trip records are available in the format your broker or health plan asks for, without digging through spreadsheets.

Most providers are live within a few weeks. We build your recurring routes around your existing patient schedule, so nothing is rebuilt from scratch.

NEMT dispatch team reviewing trips on a screen.

Iris — Clarity for NEMT operators

Ready to see Iris in action?

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© 2026 IRIS NEMT. All rights reserved.

Clarity for NEMT operators.

IRIS NEMT is a platform built for NEMT operators who need one clear view of the business. Connect, Bridge, and Growth work together to handle dispatch, credentialing, compliance, billing, network oversight, and growth, backed by AI where it counts and real people when you need them. We also help providers build their brand with web development, marketing, and outreach services designed for the NEMT industry. Every IRIS NEMT engagement is built to give your team more time back and a clearer picture of how the business is actually running.